Getting help in the Console
Tip: You can open the help panel from any page in the BioLM Console — it’s always available in the lower-right corner.
You can contact the BioLM team or search documentation directly from inside the Console using the in-app help panel.
It’s the fastest way to get assistance without leaving your workspace.
Opening the Help Panel
Click the Help button in the lower-right corner of the Console.
The help panel will open over your current view, allowing you to browse articles or start a conversation with our support team.
Searching the Documentation
You can search all BioLM documentation directly in the help panel.
Type a keyword or phrase (for example, “fine-tune” or “protocols”) to find relevant help articles instantly.
Contacting Support
If you can’t find what you need, you can send a message directly through the panel.
Include a short description of your question or issue and any context that might help us understand what you’re working on.
Our team will follow up by email.
When to Use the Help Panel
- You need quick guidance while working in the Console
- You’d like to contact support without switching tabs
- You want to search the docs or ask a question in the same place
The help panel is available to all BioLM users